Returns & Exchanges
At Handmade Joy, we want you to love your artisanal fashion pieces; however, if you are not completely satisfied, we offer a 30-day window for returns and exchanges on all unworn items. Each piece is crafted with care, and we are committed to ensuring your experience is as seamless as our stitching.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Package Your Items
Carefully place the unworn items in their original packaging, ensuring all designer tags and artisan labels remain attached.
Ship It Back
Print your prepaid shipping label and drop off the package at any authorized carrier location within 7 days of your request.
Receive Your Refund
Once our workshop inspects the returned items, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing